We're happy to help with billing, technical questions, or anything else about IDSnapper.
IDSnapper is operated by DeSync Informatics.
We typically respond within 24–48 hours, Monday to Saturday. For payment issues, please include your Razorpay Payment ID or Order ID so we can help faster.
In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
To access, correct or delete your personal data, see our Privacy Policy or email us at the address above with the subject “Data Request.”
Last Updated: 8 July 2026